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Submit a Ticket
Full Name
*
Company Name
Phone Number
*
Email Address
*
Return Address
*
Invoice Address
Returning Equipment
*
Helpdesk Team
Serial Number
*
This can normally be found on a silver sticker on the device
Microphone & Serial
The serial and/or model number will be on a sticker or etched on the top or side of the microphone. If your microphone does not have a serial you can just enter the model.
Accessories returning with unit?
Please list everything you are sending us so we can ensure everything is returned on completion of your service.
Description
*
Quote?
*
Yes
No
Do you require a quote before we commencing non warranty work?
Priority Service?
Urgent
Standard Service
For an
additional $160
for the first unit and $80 for each additional unit, jump the queue. We will bump you to the top of the queue getting your equipment back as fast as possible.
Add another unit?
Yes
No
Equipment 2
Serial Number 2
Microphone & Serial 2
Accessories Returning with Unit 2?
Unit 2 Description
*
Add Third Unit?
Yes
No
Equipment 3
Serial Number 3
Microphone & Serial 3
Accessories Returning with Unit 3?
Unit 3 Description
*
Add Fourth Unit?
Yes
No
Equipment 4
Serial Number 4
Microphone & Serial 4
Accessories Returning with Unit 4?
Unit 4 Description
*
Add Fifth Unit?
Yes
No
Equipment 5
Serial Number 5
Microphone & Serial 5
Accessories Returning with Unit 5?
Unit 5 Description
*
Attachment
Please include any log files, recordings or photos that may aid in the diagnosis of your equipment.
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